Leading the strategic operations of a remote call center, the full-time Call Center Manager will oversee Supervisors and their teams, ensuring high-quality patient support and continuous improvement in a high-volume healthcare billing environment. Key responsibilities: Lead, mentor, and develop Call Center Supervisors to foster accountability and strong leadership Direct daily call center operations to meet service levels, quality scores, and productivity metrics Establish and analyze key performance indicators (KPIs) to drive continuous improvement initiatives Required qualifications: High School Diploma or equivalent required; Associate's or Bachelor's degree preferred 7+ years of experience in call center or customer service operations, preferably in healthcare or medical billing 3+ years of progressive leadership experience managing supervisors or team leads Strong understanding of call center operations, KPIs, and quality assurance practices Proficiency in Microsoft Office, with advanced Excel skills preferred
Junior Video Editor job at Citypoint Group. New York, NY.Description Citypoint Group is seeking a passionate EntryLevel Junior Video Editor to join our team in the Real Estate/Mortgage industry. In this FULL_TIME role, you will have the opportunity to work REMOTE, contributing...
...acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue... ...and train staff on Epic Epic Resolute Hospital Billing application functionality. The location of this role is flexible,...
...if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified Delivery Experts with personality and people skills. We are growing fast, and that means Domino's has a lot of opportunities for you to grow...
...to represent X-energy directs you in a manner otherwise, please contact us at .Job DescriptionX-energy LLC is hiring a mid-level Chemical Engineer to join its team. This position is responsible for supporting the design, implementation, and optimization of chemical processes...
...Release Planning & CoordinationOwn and manage the integrated release calendar across Guidewire and connected platformsCoordinate release activities across development, QA, UAT, performance testing, and production deploymentDrive release readiness reviews, go/no-go checkpoints...