Medical Phone Operator Job at Argus Medical Management, LLC, Lakewood, CA

  • Argus Medical Management, LLC
  • Lakewood, CA

Job Description

Job Description

Job Description

ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We are seeking a Medical Phone Operator to support our busy clinical office in Lakewood, CA .

Job Type: Full-Time, Direct Hire

Hours: Mon-Fri, 8:30am-5:30pm

Pay: $23-25/hr

Responsibilities:

  • Answering multiple phones lines and responding to patient inquiries
  • Schedule, confirm, and reschedule appointments and follow-up visit
  • Greet and check in patients
  • Verify insurance coverage and demographic information
  • Collect patient payments and communicate fees due
  • Maintain accurate documentation in the EHR system
  • Schedule, confirm, and reschedule appointments and follow-up visits
  • Route messages to appropriate staff members

Qualifications and Skills:

  • At least 1 year of managing phone lines in a clinical setting
  • Bilingual, required
  • Knowledge of medical terminology
  • Knowledge of medical insurance
  • Comfortable working in a fast-paced, collaborative clinical environment
  • Ability to work effectively with a diverse patient population

ProHealth Partners is an Equal Opportunity Employer

9.5 DH

Job Tags

Full time, Work at office

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